Privacy Policy

Information We Collect Automatically

Our servers log standard browser data such as IP address, browser type, OS, referring pages, timestamps and click-stream data. This information is used solely for abuse detection, analytics and aggregate traffic reporting.

Personal Information You Provide

Creating an account, filling a form or contacting us may require:

• Name, country of residence
• Email address, postal address, telephone
• Username, password, unique user ID
• Details of family members or travel companions (when you share them)

You may decline to supply such data, but some features may then be unavailable.

Purpose & Legal Basis of Processing

We use Personal Information to:

• Open and manage your account
• Send booking confirmations, invoices or support messages
• Improve products and services
• Enforce terms and conditions
• Fulfil legal or regulatory obligations

Processing is based on (i) your consent, (ii) contract performance, (iii) legal duties, or (iv) our legitimate interests, whichever applies under applicable law.

Your Rights

Depending on where you live you may:

• Access, rectify or erase your data
• Restrict or object to processing
• Withdraw consent at any time
• Request data portability

Exercise any of these rights through our contact form.

Data Retention

We keep Personal Information only as long as needed to provide the Services, comply with legal obligations, resolve disputes and enforce agreements. When retention expires, data is securely deleted.

Disclosure to Third Parties

We never sell your data. We share it only with:

• Service providers who help us host, email or process payments (bound by confidentiality)
• Competent authorities when required by law or court order

Cookies & Similar Technologies

We use cookies to keep you signed in, remember preferences and analyse traffic. You can refuse cookies through your browser settings. Learn more at internetcookies.org.

Do-Not-Track Signals

Our website does not currently respond to Do-Not-Track headers because no industry standard exists; however, the data limited by this Policy is minimal.

Email Marketing

If you subscribe to newsletters we will send you travel tips and offers. You can opt out at any time by clicking “unsubscribe” in any marketing email or by contacting us. Transactional emails (booking confirmations, safety updates) are not affected.

Security Measures

We apply industry-standard technical, administrative and physical safeguards to protect your data. Nevertheless, no internet transmission is 100 % secure; you provide information at your own risk.

Data Breach Notification

If a breach occurs that is likely to infringe your rights, we will notify you and the supervisory authority without undue delay, as required by law.

Children’s Privacy

We do not knowingly collect data from anyone under 18. If you believe a child has provided us Personal Information, please contact us so we can delete it.

Changes to This Policy

We may update this Policy from time to time. Material changes will be announced via the website and/or email. Continued use of the Services after the effective date constitutes acceptance of the revised Policy.

Contact Us

Questions? Reach us through the contact form or at:

Last updated: 22 November 2024